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1

Read the written refusal carefully. Age, marital status, resources or missing documents may be relevant depending on the pension scheme.

2

Check which facts were used, gather evidence of any error and note the appeal procedure and deadline stated in the decision.

3

Send a documented appeal to the competent body on time and keep proof of submission. Mediation does not necessarily replace a mandatory appeal.

Only the relevant pension bodies can decide entitlement, amounts and payment dates. Our work is defined by a quote and an engagement letter; no outcome or processing time is guaranteed.

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